Case study: Assessing the organisation

1-on-1 interviewing to understand the context

Case client

Genero Solutions


The organisation had identified some potential areas of improvement. If these areas were a few persons’ opinions or the whole organisations’ pain points needed to be discovered.


I was assigned to do an organisational transformation based on these potential areas of improvements. To start, a full assessment of the organisation was needed.


  • One-on-one interview sessions with all employees (this is a small-sized company) to elicit the underlying needs and problems
  • Thematic analysis of the data from the interviews, finding patterns and common behavioural structures
  • Presentation of the insights


  • 12 insights, summarised as 3 improvement areas, that created the foundation of the transformation journey ahead
  • Specific findings in different parts of the organisation that required transition and/or transformation

Client benefit

The leadership and the employees understood the common problems of the whole organisation and could begin to understand their role in the upcoming transformation.